ITSM Technical Debt and Its Far-Reaching Impact on IT Service Management IT Service Week, March 2, 2025March 2, 2025 In the intricate world of IT Service Management (ITSM), where efficiency, reliability, and adaptability are paramount, an often-overlooked adversary lurks in the shadows: technical debt. Like a slow poison, it seeps into systems and processes, quietly undermining the ability of IT departments to deliver seamless services. Technical debt is the…