AI Can Microsoft Copilot Manage Your CMDB? IT Service Week, November 29, 2024February 15, 2025 The rapid rise of generative AI, exemplified by tools like Microsoft Copilot, has sparked a wave of excitement and speculation about its potential to revolutionize various industries, including IT Service Management (ITSM). One area where AI could potentially make a significant impact is Configuration Management Database (CMDB) management. Microsoft Copilot…