ITSM Is ITIL Still Relevant in the Age of Digital Transformation? IT Service Week, December 7, 2024February 15, 2025 ITIL, the IT Infrastructure Library, has been a cornerstone of IT service management (ITSM) for decades. But with the rapid pace of technological advancement and the increasing complexity of IT environments, the question arises: Is ITIL still relevant in today’s digital age? To answer this question, we need to delve…