Change Management IT Change Management in the 1970s IT Service Week, February 4, 2025February 15, 2025 Before the structured world of ITIL and formalized IT Service Management (ITSM), the 1970s represented a “Wild West” era for Information Technology departments, particularly within large companies. Mainframes reigned supreme, punch cards were the input method of choice, and the concept of “change management” was more akin to frontier justice…